Every new client will be given a contract and have an intro zoom call.

All content must be sent into a Dropbox folder that will be shared with the client.

All documents for editing must be sent in a Word doc or Google doc form. $100 will be applied for any document that has to be transcribed from a PDF or webpage.

All usernames and passwords will be sent in secure files upon agreement.

Any applied fees (application fees, setup fees) must be paid by the client. I do not pay on reimbursement.

All invoices will be sent to the client at the start of each month for that month. Client has FIVE days to pay the invoice or contract will be suspended.

Client may terminate future services two weeks prior to the first of the month. If the client terminates services during the current month, a refund will not be offered. If the client is unhappy with the service, a 40% refund will be sent. If JLC Administrative Services terminates service, a prorated refund will be paid for the month.